Help & support
How can we help?
Find quick answers below, or send us a message and we'll get back to you.
An orderTrack a delivery, report a missing or wrong item, or ask about a refund.View your orders Payments & walletTop up your wallet, add or remove a card or MoMo number, or ask about a charge.Go to payment methods Addresses & deliveryUpdate a saved address, or get help with a rider who can't find you.Manage addresses Become a partner or courierQuestions about listing your business or riding for Meeba.Partner with us
Frequently asked questions
Open Orders from the menu — any active order shows live status and, once a rider is assigned, their name and plate number.
Still need us?
Send a message and we'll reply by email — usually within a few hours.
Prefer email? support@meeba.com